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Return Policy

How to return

You have 14 days (including Saturdays, Sundays and holidays) from the date of actual delivery of your order to return it to marcolino.pt

 

These are the options for returning your merchandise:

 

In the Marcolino store for free:

Take your order and purchase invoice or gift slip in paper or electronic format to any Marcolino store.

 

From home:

You should send an email to geral@marcolino.pt, with your order ID and pickup address.

We will send a carrier to collect the return at the address you indicate. Shipping costs will be borne by the customer.

Refund

You have 30 days from the date of shipment to return your purchase at marcolino.pt for FREE.

 

These are the options for returning your merchandise:

 

In the Marcolino store for free:

Take your order and purchase invoice or gift slip in paper or electronic format to any Marcolino store.

 

From home:

You should send an email to geral@marcolino.pt, with your order ID and pickup address.

We will send a carrier to collect the return at the address you indicate. Shipping costs will be borne by the customer

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