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Compre mais € 49 para ter portes grátis. (Portugal Continental)
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You can place a collection request free of charge in your online customer account.
IN-STORE DELIVERY
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AFTER SALES SERVICE
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Certificate to service
From replacing a worn strap or replacing a new battery to repairing a damaged mechanism, our in-house team of master watchmakers is able to carry out a wide range of services, ensuring that your watch works as well as it does in the future. day you purchased it. We take great pride in our work, which is why generations of customers have trusted us with their watches for post-purchase care. We have more accredited watchmakers than any other retailer and are honored to represent accredited agents of prestigious Swiss watch brands, including ROLEX, TUDOR, Cartier, Hermès, Jaeger-LeCoultre, Montblanc, OMEGA, TAG Heuer and ZENITH
3-5 Years
is the maximum amount of time we recommend leaving between each observation service to keep it running smoothly.
Common Questions
How long will my repair take?
The average term after accepting a quote is 30 days.
What is the guarantee for my repair?
12 months for a quartz watch and 24 months for a mechanical watch.
How will I receive the quote?
You will receive a notification via SMS and a detailed report via Email.
Average time to receive the quote?
1 week carried out internally, carried out externally 2-4 weeks.
Quanto tempo dura uma bateria quartzo?
On a simple watch, 16-24 months, on a choreographer or multifunction watch between 12-16 months.
Resumo
01 Dados Pessoais
02 Dados do relógio
03 Problema
Bem-vindo ao serviço de reparação da Marcolino
O relógio será analisado pelos nossos relojoeiros, de forma gratuita, e receberá um orçamento sem compromisso.
1. Preencha este formulário rápido
2. Entregue-nos o seu relógio
Passo 01
Qual é o seu relógio?
Passo 02
Qual é o problema?
Passo 03
Prepare a entrega do relógio
Entregue-nos o relógio.
Este passo será da sua responsabilidade. Poderá optar por se deslocar pessoalmente ao nosso atelier, ou escolher outro método de entrega (ex: CTT).
Marcolino - Loja de Santa Catarina
Rua de Santa Catarina, 84
4000-441
Porto
Portugal
Monday: 10am to 1pm and 2pm to 7pm
Tuesday: 10am to 1pm and 2pm to 7pm
Wednesday: 10am to 1pm and 2pm to 7pm
Thrusday: 10am to 1pm and 2pm to 7pm
Friday: 10am to 1pm and 2pm to 7pm
Saturday: Closed
Sunday: Closed
Marcolino - Loja de Passos Manuel
Rua de Passos Manuel,
130/140
4000-382
Porto
Portugal
Monday: 10am to 1pm and 2pm to 7pm
Tuesday: 10am to 1pm and 2pm to 7pm
Wednesday: 10am to 1pm and 2pm to 7pm
Thrusday: 10am to 1pm and 2pm to 7pm
Friday: 10am to 1pm and 2pm to 7pm
Saturday: Closed
Sunday: Closed