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Marcolino Stores

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Technical Assistance

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Jewelry Design and Customization

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Summary

01 Personal Details

02 Watch Data

03 Issue

Start
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02
03

Welcome to Marcolino's repair service

O seu relógio será analisado pelos nossos relojoeiros certificados, e receberá um orçamento por email

1. Fill out this quick form

2. Drop off your watch with us.

Step 01

What is your watch?

For security reasons, please provide the reference found on the back of the watch

We advise you to upload or send a copy of the warranty with your watch (Max: 8 MB)

Step 02

What is the problem?

Step 03

Prepare watch delivery

Leave your watch with us.

Este passo será da sua responsabilidade. Poderá optar por se deslocar pessoalmente ao nosso atelier, escolher outro método de entrega (ex: CTT) ou agendar uma recolha em casa (Portugal Continental ou Espanha).

Marcolino - Santa Catarina Store

Rua de Santa Catarina, 84
4000-441 Porto
Portugal

Monday: 10am to 1pm and 2pm to 7pm
Tuesday: 10am to 1pm and 2pm to 7pm
Wednesday: 10am to 1pm and 2pm to 7pm
Thrusday: 10am to 1pm and 2pm to 7pm
Friday: 10am to 1pm and 2pm to 7pm
Saturday: 10am to 1pm
Sunday: Closed

Marcolino - Passos Manuel Store

Rua de Passos Manuel, 130/140
4000-382 Porto
Portugal

Monday: 10am to 1pm and 2pm to 7pm
Tuesday: 10am to 1pm and 2pm to 7pm
Wednesday: 10am to 1pm and 2pm to 7pm
Thrusday: 10am to 1pm and 2pm to 7pm
Friday: 10am to 1pm and 2pm to 7pm
Saturday: 10am to 1pm
Sunday: Closed

Este formulário serve para agendar uma recolha em Portugal Continental ou Espanha (Península). Se não for o seu caso, por favor contacte-nos diretamente para [email protected].

Custo: Este serviço tem um custo de € 10,00, incluindo seguro de transporte.
Oferta: Para reparações superiores a € 500, este valor será oferecido.
Caso o orçamento seja recusado, o cliente será informado e o valor de envio será adicionado ao valor da recusa.
As fotografias são obrigatórias por motivos de seguro de transporte. Por favor, anexe imagens nítidas da frente e do verso da peça.
Pickup Details
Name:
Pickup Address:
City:
Postal Code:
País:
Mobile:
Email:
Pickup Date:
Schedule:

Pickup Request Submitted

Your collection request has been successfully registered.

A recolha ao domicílio será confirmada pela nossa equipa, que entrará em contacto consigo brevemente. Não é necessário imprimir nenhuma etiqueta.

Collection is handled by GLS and you do not need to print any label. Pack the item, preferably in its original box, and wait at the address given during the agreed time slot.

Código de recolha GLS:

Repair no. 

Repair created successfully. You will receive an email with your repair details.